Service Dispatcher / Manager
About the Role
Coordinate and schedule service appointments for technicians based on customer needs and technician availability.
Prioritize service requests and ensure timely dispatch of technicians to maximize efficiency. Customer Interaction:
Serve as the primary point of contact for customers, addressing inquiries, providing updates, and ensuring high levels
of customer satisfaction. Gather necessary information from customers to accurately assess service needs. Maintain clear
communication with technicians to relay job details, changes in schedule, and customer feedback. Work closely with
management to optimize service operations and implement best practices. Maintain accurate records of service calls,
Responsibilities
- Perform core duties as described.
Requirements
- Relevant experience or willingness to learn.
Benefits
- Benefits per job description.
Compensation
To be discussed.
Location & Schedule
Per job description.
How to Apply
Use the “Apply” button.