Jobs24.today

Service Dispatcher / Manager

Quality Air Heating and Cooling, Inc.
Grand Rapids, Kent County
June 3, 2026

About the Role

Coordinate and schedule service appointments for technicians based on customer needs and technician availability.

Prioritize service requests and ensure timely dispatch of technicians to maximize efficiency. Customer Interaction:

Serve as the primary point of contact for customers, addressing inquiries, providing updates, and ensuring high levels

of customer satisfaction. Gather necessary information from customers to accurately assess service needs. Maintain clear

communication with technicians to relay job details, changes in schedule, and customer feedback. Work closely with

management to optimize service operations and implement best practices. Maintain accurate records of service calls,

Responsibilities

  • Perform core duties as described.

Requirements

  • Relevant experience or willingness to learn.

Benefits

  • Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.