IT Dispatcher/service Coordinator

About the Role

Dispatcher/Service Coordinator Proactive Technology Management is looking for an experienced Dispatcher/Service

Coordinator to join our team. Our team answering the phones is our front-line defense and first impression with our

clients. This team sets the tone for the clients IT support experience. The ideal candidate would be responsible for

managing incoming service requests via email and phone. On average, this role will be answering 120-150 calls per week

and coordinating with our Remote Support helpdesk team to ensure an efficient response time and friendly customer

service experience every time. While this is a fully remote position, we are looking for someone local in the Detroit

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.